How it works

One structured process, from first idea to installed room.

Every project follows the same transparent twelve-stage workflow. You always know exactly where you are, what happens next, and what we’re doing on your behalf — inside your private client portal.

The procurement journey

Twelve stages. Roughly seven days from approved design to comparison.

You brief us. We design. We tender. You choose. You order directly with your supplier. That’s the whole shape of it.

  1. 01

    Book consultation

    Free, no-obligation call or home visit — at your convenience.

  2. 02

    Consultation complete

    We understand your brief, budget, timeline and constraints.

  3. 03

    Measurements

    Every dimension, service and existing fixture captured accurately.

  4. 04

    Independent design

    A bespoke design produced for your space — not for any supplier.

  5. 05

    Design approved

    We refine together until the design is exactly right.

  6. 06

    Suppliers invited

    We invite multiple qualified suppliers from our private network to tender.

  7. 07

    Responses received

    Structured proposals arrive on price, lead time, spec and warranty.

  8. 08

    Comparison built

    A clear, visual side-by-side of every offer — no spreadsheets.

  9. 09

    Client review meeting

    We walk you through each option, honestly, with our recommendation.

  10. 10

    Supplier selected

    You choose the offer that's right for you — with total confidence.

  11. 11

    Order placed direct

    You contract directly with the supplier. We never touch the transaction.

  12. 12

    5% success fee

    A single, fixed fee paid to us only when you place your order.

01

You stay in control

You brief us, you approve the design, you choose the supplier — and you always order directly.

02

We stay independent

Zero supplier commissions or kickbacks. Our fee only applies if you decide to proceed with an order.

03

We stay involved

From measurements through comparison to installation, we’re on hand to advise, review and reassure.